Windows  |  Web  |  Mobile Interfaces.

E-mail, Customer Web Portal and Telephone Ticket Management for help desk.

Assets, Orders, Billing, Suppliers, CRM, Technician Timesheets, Reports, Dashboard.

Software for any size Business, MSPs and Education institutions help desk.

Software for any internal departments help desk, e.g. IT, HR, Maintenance, Sales etc.

Full 2-way Exchange MAPI Calendar Synchronisation for Support Staff.

Full 2-way Rich Text Format e-mail interface for help desk, incl. embedded images.

Main interface is available as a Windows App, and can be accessed from anywhere!

Our SaaS model is fully functional, on the cloud, available for remote / Mac users.

One click QuickBooks sync imports Customers/Items, bills at rate or action level.

One click Sage sync imports Customers/Items, bills at rate or action level.

Australia, Dubai, Thailand

UK

UK, USA, Denmark

Bury, UK

UK

Australia

UK

UK

USA

UK

UK

South Africa

We have ONE price structure, and it includes ALL features. No hidden extras!

We offer the same high level of support to all Customers from around the globe.

Used by small companies to large corporations, in many different industries.

Our Development team work with you to add features; quickly and free of charge!

"The software is incredible. We are so much more efficient and effective Help Desk with NetHelpDesk handling our tasks, projects, time entry, and QuickBooks billing. The only thing more impressive than the software is your programming team who are taking great care of us. They have added two options to the latest version that will make us an even better IT support company. Companies just don’t do that anymore. Your customer service level is exactly what I’m trying to accomplish at Guardian Computer. With your help, we may actually get there."

John Prejean, Guardian Computer, LA, USA

"When searching for a help desk solution, we needed a solution that was flexible, and allowed us to meet the demands of the ITIL framework. NetHelpDesk has delivered the goods. Thanks!"

Mike Prince, Vale Royal Council,, Winsford, UK

"NetHelpDesk has been a revelation in our business. The more we use this help desk software, the more we see uses for it, and the more we like it.  We searched hard for a suitable product, but your software was well worth waiting for. No contest."

Bill Bryant, SDS Inc. New York, USA..

"Since implementing NetHelpDesk, our profitability has more than doubled. 100% of all work is now billed for, and with the facility to extract data into our accounts system, admin time is kept to a minimum."

Chris Martin, Shackleton Technologies, Dundee, UK.

"I was amazed at the service and attention received from Nethelpdesk staff while we were not even a Client yet, we received excellent service and still do. The support team makes the experience easy and joyous. the helpdesk software product itself is user friendly and easy to understand, can get intricate sometimes but that’s what the support team is there for, and they do an excellent job. Keep up the good work NETHELPDESK!!!"

Errol Hendricks, Nebula, WC, SA.

"NetHelpDesk has helped us to pass an audit for BS15000, and has provided the platform needed to be working in an ITIL environment. An excellent product, offering exceptional value.

Ken Holmes, Amber Valley Housing, Derby, UK.

"Many thanks for your prompt responses, and your great support. It's great to be able to pick up the phone, and speak directly to a member of your solution development team."

Marcy Englund, ARMC, MD, USA.