Features
NetHelpDesk has been developed specifically for 3 different types of
organizations...
- Support companies (not only IT) to manage their customers incoming
requests for support, and manage contracts.
- IT departments to support end users within their organisation
- Schools, Universities, Colleges and organizations with roaming staff
With a powerful Windows interface, a rich web interface and a
PDA/Blackberry interface optimized for low bandwidth, it provides an exceptional
solution for any organization with support personnel who need access away
from the office.
The main
features of NetHelpDesk are described in the features overview.
Further details of the features can be found by clicking on the relevant
page on the side menu, where you will also find plenty of screenshots.
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