Product Features


Organisations that use NHD

MSPs / IT Companies

Internal Departments

Schools / Colleges / Universities


Product Features

Features Overview

Web Interface

BlackBerry / iPhone / Android Apps

Help Desk Requests

Approval Processing

Service Level Agreements

Outlook Calendar Integration

Asset Discovery & Management

Escalation / Notifications

Service Status Monitor

Billing Engine

Reporting

Knowledge Base

Multi Tenanted

Site Diagrams

Technical Specifications


ITIL Compliance

ITIL & Pink Elephant

Incident Management

Problem Management

Change Management

Supplier Management


Migrating to NetHelpDesk

Import Functionality


NetHelpDesk Services

Developers / Integrators

Site Visits

Reseller / Partner Program

Apps


NetHelpDesk already comes with a CGI module website specifically streamlined to be used on any handheld using its internet browser. It allows your technicians to create, manage and communicate with NetHelpDesk calls and Customers.

Please see the guide on how to install this.

New BlackBerry, iPhone and Android apps on their way!
 

 

 


Register your interest at anappforthat@nethelpdesk.com


Contact us to discuss with our team what you are looking for.

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