Product Features
Organisations that use NHD
 MSPs / IT Companies
Internal Departments
Schools / Colleges / Universities
Product Features
Features Overview
Web Interface
BlackBerry / iPhone / Android Apps
Help Desk Requests
Approval Processing
Service Level Agreements
Outlook Calendar Integration
Asset Discovery & Management
Escalation / Notifications
Service Status Monitor
Billing Engine
Reporting
Knowledge Base
Multi Tenanted
Site Diagrams
Technical Specifications
ITIL Compliance
ITIL & Pink Elephant
Incident Management
Problem Management
Change Management
Supplier Management
Migrating to NetHelpDesk
Import Functionality
NetHelpDesk Services
Developers / Integrators
Site Visits
Reseller / Partner Program
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ITIL: Incident / Problem / Change / Supplier Management
NetHelpDesk has been developed in-line with the ITIL Best Practice Framework.
Many of our customers implement NetHelpDesk as their ITIL
compliant ticketing solution allowing them to go on and gain ISO / BS
standards accreditation.
If you would like to discuss more about how NetHelpDesk can help you gain
ITIL compliance, please contact us and we'll be
delighted to assist.
NetHelpDesk is a certified toolset by Pink Elephant through its PinkVERIFY
program, and has been verified by Pink Elephant as compatible with industry
best practices.
NetHelpDesk helps to support IT Service Management best practices, and is in
alignment with ITIL processes.
Contact us to discuss with our team what you are
looking for. |
