Product Features


Features Overview

Help Desk Requests

Service Level Agreements

MSPs / IT Companies

Site Diagrams

Service Status Monitor

Knowledge Base

Change Management

Approval Processing

ITIL

Supplier Management

Escalation / Notifications

Billing Engine

Reporting

Multi Tenanted

Developers / Integrators

Site Visits

Reseller / Partner Program

Web Interface

Technical Specifications
NetHelpDesk Reseller Program


As our customers build up their own expertise on how to use NetHelpdesk it makes sense that we offer a facility for them to sell the system onto their own customer base. 

NetHelpDesk is extremely versatile and can be put into many support environments including HR departments, Carpentry Businesses, Property companies etc.  Basically, our customizable Request Type entity allow the system to be applied to any issue tracking environment.

The NetHelpDesk Reseller Program has the following features/benefits:
Software at Discounted Rates
Branded Product - Call it ABC HelpDesk
Provides revenue streams by offering consultancy/L1 support
Customizable Request Type Entity with unlimited Custom Fields
Prioritised Access to Development Path
Translation Facility
 
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