NetHelpDesk is a help desk solution that is perfectly designed for Schools, Colleges and Universities. Our database structure has been tailored specifically for the needs of educational establishments.  Here is a summary of why our system is ideal for the School / College / University environment:


Features / Benefits Include:

	Web Portal for Staff / Teachers to log tickets.
	Web Portal for remote Support staff (incl. PDA/Blackberry access).
	Receive tickets via e-mail - with full threading.
	Allow Staff to place orders for items, such as Print Cartridges.
	Allow Staff to request vehicle bookings, e.g. minibuses.
	Handles roaming Teachers.
	Managerial Overview Dashboard - with Public Display option.
	Knowledge Base.
	Asset Management with Automatic Asset Discovery.
	Technician Time Recording and Calendar.
	Advanced SLA Handling with SLA Monitor for Management.
	ITIL Compatible.
	Easy Intuitive Design.
	Process IT / HR / Maintenance requests.
	Sales Order Processing.
	Supplier Contract Management.
	Reporting with Designer and Query Builder.
	Billing - Integrates with QuickBooks/Sage.

And much more.

Contact us to discuss with our team what you are looking for.