04/2008 Version Release
NetHelpDesk version 4.52 is released...
12/2007 Incoming TAPI
Synchronize NHD with incoming caller
Testimonials
"NetHelpDesk has been a revelation in our
business. The more we use the
software, the more we see uses for it, and the more we like it. We
searched hard for a suitable product but your software was well worth
waiting for. No contest."
Bill Bryant, SDS Inc, NY.
"Since implementing
NetHelpDesk our profitability has more than doubled. 100% of all work
is now billed for, and with the facility to extract data into our accounts
system admin time is kept to a minimum."
Chris Martin, Shackleton Technologies, Dundee, UK
"Many thanks for
your prompt responses and your great support. It's great to be able to
pick up the phone and speak directly to a member of your development team."
Marcy Englund, ARMC, MD, USA
"NetHelpDesk has
helped us to pass an audit for BS15000 and has provided the platform needed
to be working in an ITIL environment. An excellent product, offering
exceptional value."
Ken Holmes, Amber Valley Housing, Derby, UK
"When searching for
a help desk solution we needed a solution that was flexible and allowed us
to meet the demands of the ITIL framework. NetHelpDesk has delivered
the goods. Thanks!"
Mike Prince, Vale Royal Borough Council,
UK
Call us Now!
Online Demo
Call now and speak to a trained expert. You may also ask for a web
session where we can answer questions while you see one of our demo screens.
Welcome
to NetHelpDesk, your complete, easy to
use ITIL compliant help desk system.
Our system is ideal for internal IT departments and external IT
support companies.
With over 20,000 end users in 17 countries, NetHelpDesk
has been supporting IT companies and departments successfully since 1994.
With our head office located in Inverness, Scotland, UK, our highly skilled
support team looks after customers worldwide including USA/Australia.
We believe the key to our success is down to making NetHelpDesk easy to
setup/use while offering one of the most sophisticated feature sets
available in the market.
Enjoy NetHelpDesk and please call us now on +44 (0) 1463 259 255, 8am-11pm
GMT, if you have any questions and one of our expert staff will gladly
assist you.
LATEST, Save £$'000s...
We are now offering free on-site implementation/training for sites requiring
10 technicians and above. Locations recently visited include UK,
Australia, Dubai, Singapore (Please call now on +44 (0)1463 259 255 to check
availability)
SIEMENS, Dubai choose NetHelpDesk...
Following on from a strong recommendation by Siemens Thailand, NetHelpDesk has been
successfully implemented for Siemens SIS Dubai. Services provided
include on-site training and implementation.
Simple interface also
available to allow easy fault logging
Additional Benefits:
Fully customizable web portal
Additional Interface
optimized for PDA use
ITIL, BS 15000 aligned
Multi lingual web portal available on request
Affordable low total cost of ownership
To find out more about the extensive range of features included in NetHelpDesk
and to see screen shots please click the link
below...
Our Clients
With its
scaleable data architecture and its flexible pricing, NetHelpDesk is ideal for
helpdesks of all sizes. NetHelpDesk is currently being used in
many industries including Banking, Legal, IT, Health, Retail, Transport,
Building, Education, Local Government.
)
With its
scaleable data architecture and its flexible pricing, NetHelpDesk is ideal for
helpdesks of all sizes. NetHelpDesk is currently being used in
many industries including Banking, Legal, IT, Health, Retail, Transport,
Building, Education, Local Government.
