 |
Define Working Hours
with Different Hours on Different Days. |
|
|
Link Equipment to an SLA. |
|
|
Advanced
Supplier SLA
options. |
|
|
Colour-Coded View with
Real Time Tracking. |
|
|
End of 'Next Business
Day' Option. |
|
|
Track Response and
Resolution. |
|
|
Key-Stats Forms with
Wall Display options. |
|
|
Dozens of SLA
Notification Options with varying thresholds. |
|
|
Track Holidays. |
|
|
Comprehensive Monthly
SLA Reporting with Stats Viewer tool. |
