 |
Define Working Hours
with Different Hours on Different Days |
|
|
Link
Equipment to an SLA |
|
|
Advanced
Supplier SLA
options |
|
|
Colour-Coded View with
Real Time Tracking |
|
|
End of 'Next Business
Day' Option |
|
|
Track Response and
Resolution |
|
|
Key-Stats Forms with
Wall Display options |
|
|
Dozens of SLA
Notification Options with varying thresholds |
|
|
Track Holidays |
|
|
Comprehensive Monthly
SLA Reporting with Stats Viewer tool |
)
