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 Features
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Intelligent Network Diagramming
NetHelpDesk
site diagrams show each item of equipment, LAN cabling and TelCo circuits
such as Private wires, Kilostream, T1,E1 and ISDN circuits. The diagrams
show what is connected together and allows you to enter details of each item
into the database with a simple right mouse click.
Pictures, documents and supplier web sites can be referred to allowing
essential documentation to be readily available to all support staff. Access
can be made to devices such as routers, servers and PCs that can be
controlled via telnet or remote control programs such as VNC or PCAnywhere.
Items such as PC's, keyboards and monitors can be entered into the site
database as non-diagrammed items which are shown on lists rather than
diagrams if preferred.
Details of each item can be recorded in a user definable database which is
accessed by right mouse clicking on the device on the diagram. Lists of
devices can also be produced and queries run to locate devices with
specified attributes.
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