|
|
The NetHelpDesk home page |
|
|
Email,
phone, fax or letter |
|
|
Answers
to common questions |
|
|
The main features of NetHelpDesk described |
|
|
How requests are handled, with screenshots |
|
|
Equipment and network diagrams,
with screenshots |
|
|
Tracking
the operational status of services |
|
|
Sofftware for sharing knowledge among staff |
|
|
Dealing with change requests |
|
|
A system
for allowing multiple SLA's to be tracked |
|
|
Escalation and Event handling |
|
|
Allows
access via standard WEB browsers |
|
|
The various options and their specs |
|
|
A two page leaflet in .pdf format |
|
|
Free 30-day trial |
|
|
Try NetHelpDesk free via WEB interface |
|
|
Use online form or order by post or email |
|
|
Version releases, resellers and other news |
|
|
Other sites of interest |
|
|
Html manual |
|
|
Manual Page 1 |
|
|
Manual Page 2 |
|
|
Manual Page 3 |
|
|
Manual Page 4 |
|
|
Manual Page 5 |
|
|
Manual Page 6 |
|
|
Manual Page 7 |
|
|
Manual Page 8 |
|
|
Manual Page 9 |
|
|
Manual Page 10 |
|
|
Manual Page 11 |
|
|
Manual Page 12 |
|
|
Manual Page 13 |
|
|
Manual Page 14 |
|
|
Manual Page 15 |
|
|
Manual Page 16 |
|
|
Manual Page 17 |
|
|
Manual Page 18 |
|
|
Manual Page 19 |
|
|
Manual Page 20 |
|
|
Manual Page 21 |
|
|
Manual Page 22 |
|
|
Manual Page 23 |
|
|
Manual Page 24 |
|
|
Manual Page 25 |
|
|
Manual Page 26 |
|
|
Manual Page 27 |
|
|
Manual Page 28 |
|
|
Manual Page 29 |
|
|
Manual Page 30 |
|
|
Manual Page 31 |
|
|
Manual Page 32 |
|
|
Manual Page 33 |
|
|
This page |