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NetHelpDesk can be customised in a number of ways and at different levels. It
allows each PC to have some preferences and to enforce global standards as
well. From the NetHelpDesk main menu bar, select options - setup. Changes are only editable if made by an administrator level user. (except this PC's settings). The tabs on the setup screen show the following: General codes and folder setup options Knowledge base options Diagram setup options Request setup options New Request setup options External document folders Web End User options Field Label This PC's settings |
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Our powerful help desk software system and web interface helpdesk help desk software allows your company to run a more efficient helpdesk. It comes complete with a knowledge base, change management, and inventory management. |