helpdesk software
Network Helpdesk and documentation system
Help Desk Software An inventory and network diagramming tool
Help Desk Software software helpdesk
Help Desk Software and Documentation System

help desk software

 

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Install NetHelpDesk first !

To start NetHelpDesk double click on one of the NetHelpDesk Client icons available from the Windows start menu or on a desktop shortcut that you may have created.

If you have entered a .udl filename on the command line of the shortcut that runs NetHelpDesk then this database will be opened and the NetHelpDesk logon screen will be displayed. If you have not entered a command line name, then the database selection screen will be displayed.

Once logged in, the main NetHelpDesk screen will be shown. The screen will be pre-filled with information that has been defined on the technicians profile setup screen. This may be a list of areas, or a list of technician's names, or a list of requests outstanding.

Use the main toolbar or left hand tree view to navigate through the information as required.

If you are new to NetHelpDesk, then read the Overview and Getting Started sections.

Our powerful help desk software system and web interface helpdesk help desk software allows your company to run a more efficient helpdesk.  It comes complete with a knowledge base, change management, and inventory management.