Product Features
Organisations that use NHD
 MSPs / IT Companies
Internal Departments
Schools / Colleges / Universities
Product Features
Features Overview
Web Interface
BlackBerry / iPhone / Android Apps
Help Desk Requests
Approval Processing
Service Level Agreements
Outlook Calendar Integration
Asset Discovery & Management
Escalation / Notifications
Service Status Monitor
Billing Engine
Reporting
Knowledge Base
Multi Tenanted
Site Diagrams
Technical Specifications
ITIL Compliance
ITIL & Pink Elephant
Incident Management
Problem Management
Change Management
Supplier Management
Migrating to NetHelpDesk
Import Functionality
NetHelpDesk Services
Developers / Integrators
Site Visits
Reseller / Partner Program
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Web Interface
The WEB interface allows access to the NetHelpDesk information via standard
WEB browsers using ordinary HTML 3.2 (no plug-ins or JAVA required). This
allows all of your end-users to gain access to the system and see the status
of their requests. It also allows your technicians to access the system when
away from their Windows PC's that have NetHelpDesk installed on them.
The WEB interface is licensed for unlimited users and runs on a machine as
an IIS or XP web server. The system uses a compiled CGI executable
for speed. The underlying functionality will be provided by the NetHelpDesk
components.
All HTML files can be edited and customized to individual requirements.
Contact us to discuss with our team what you are
looking for. |
