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Complaint and Feedback Management Software

Help Desk Software Complaint Feedback Management

Your company's brand, reputation and success, in a fast-moving world dominated by online forums, reviews and social media, is significantly impacted by how you manage your Customer's feedback.

Whether for regulatory compliance, complaints and general feedback, customer insight and retention, reputation control to give you the competitive advantage, NetHelpDesk handles everything you need and more with its functionally diverse product features. Your end-users want to be heard, and know that you are taking what they say seriously, and putting effective measures in place to resolve these issues for others.

With NetHelpDesk, be ready to capture all of the detail, with clear processes for communication in any format, in any language.

You're in control. You shape your future.

Whether it's e-mails, letters, phone calls, faxes, social media or chat based feedback, NetHelpDesk is not just for the IT industry. It can be used in any business model in any industry to give your customers the service they pay for, the service they deserve, the service you want to provide.

Capturing and analysing feedback of all varities has never been easier, and can open up new business opportunities as your customers recommend what you do to their peers. Business performance, and your personal business reputation all managed to a high level of accuracy and transparency.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Contact us to discuss with our team what you are looking for.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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