NetHelpDesk is built to be used by anyone, in any department, in any business. To make it as versatile as possible, we have an extensive list of features which are ready to use the instant you download our software. There are no hidden costs, and our team of specialists will help you get up and running in no time.
Maintain a comprehensive, ITIL-compliant service catalogue to manage all the different service requests available customers. Take advantage of the functionality within the service catalogue to:
Maintain smooth operations and streamline the resolution of user access issues without requiring administrator authorisation. Provide continued access to the system and empower users to easily manage their security.
NetHelpDesk allows you to manage all the different channels of ticketing that your customers expect. This extends to live chat where you can assist customers immediately and offer the highest level of service. NetHelpDesk enables you to streamline your processes into one system that integrates help desk software with live chat.
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.