Freshdesk is an online customer service software that integrates with some of world's best CRM software - Salesforce, SugarCRM & Zoho CRM. With powerful features like smart automations, robust multi-channel integrations and a best-in-class ticketing system, Freshdesk makes it easy for businesses to provide personalized customer service to every user. Unlike competing softwares with steep pricing tiers and hidden strings, Freshdesk is priced affordably and free forever for first three agents.
If you are looking for a Freshdesk alternative then below are a few reasons why NetHelpDesk may be suitable option.
*Information obatined from Freshdesk Capterra page - accurate as of Feb 2016
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.