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Meter Reading Guide

Meter Reading in NetHelpDesk is part of the Asset and Stock control features. Assets can have a number of Meters linked to them to track the usage of an entity (ie. toner usage). This is done by providing readings, which can be done by both Technicians and End Users. Each meter records a detailed history of its usage over time, and the Meters can be billed based on their usage through a variety of Billing Plans.

Meters are added to Assets by Issuing parts which have a meter to an Asset. Each part is an item which contains a life expectancy for its Meter, and has a Meter Type. Issuing another part with the same Meter Type will increase the Meters life expectancy instead of adding more Meters to the asset.

This guide will cover how to issue parts to an Asset, how to enable and configure Meters, Meter readings, Meter Auto Requests and billing Meters.


1. Pre-Requisites

In order to use this feature and for this guide to be relevant, the following criteria will need to be met;

Meter Reading 1

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