If you are supporting end-users internally, are within an education organisation, or have access to Customer's Active Directories, NetHelpDesk can integrate with their containers, to populate your Area/Client treeview as part of an ongoing sync. The Active Directory wizard allows Sites to be linked to OU Containers in the Active Directory. If your Active Directory is in good order, and sensibly organised, NetHelpDesk can easily mimic this.
The functionality within NetHelpDesk that allows Active Directory information to be mapped to their relevant NetHelpDesk fields within the setup. Leave the Active Directory as the Master Database, and update NetHelpDesk on an ongoing Active Directory sync.
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.