As businesses start to grow, more people become involved in your processes, and sometimes, they will need to be signed off before they can be actioned. Some actions by some of your team will need to be authorised before action is taken.
The reasons for doing so are many, and so options available within NetHelpDesk are many as well. NetHelpDesk has an advanced built-in approval facility, allowing the ability to start approval processes automatically based on Request Type, or manually within a ticket.
Whether it is one approved, or multiple approvers, all together or in a sequential order, whether internal or external, ad hoc and so on, NetHelpDesk's approval processing has you covered. It also has advanced approval processing rules feature, should you ever need it.