Automatic Requests

Create automatic or reoccurring requests for your team to work on, specifying the Subject, the details, the request type, category, priority, section, Agent, estimate time to take, exclude from SLA stats, show to your end-users on the web, assign to KB article, and generate on a schedule, even ahead of time if required.

Specify at the Asset level the next maintenance date, and the number of reoccurrence days, and let NetHelpDesk take care of the reminder burden for scheduled maintenance on assets, such as servers, air conditioning units, your vehicle's MOT, or Oven for the kitchen.

Make sure that you deliver what you say you will, when you say you will. If we haven't thought of what you may need, just tell us to add it for you. Whatever it is, NetHelpDesk can help.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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