"Targets allowing organisations to sustain the IT service-availability to support the business at a justifiable cost. The high-level activities realise availability requirements, compile availability plan, monitor availability, and monitoring maintenance obligations.
Information Technology Infrastructure Library (ITIL) for IT Service Management (ITSM) of Availability
"Oversee the reliability, maintainability, serviceability, resilience and security of IT components from multiple angles in NetHelpDesk, whether Asset, Service, Supplier Service or Event management driven, to analyse component's ability to perform at agreed level over a period of time."
NetHelpDesk ITIL Compliance Team
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.