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Case Study: Siemens ATOS Thailand

Siemens ATOS Thailand migrated to NetHelpDesk from Salesforce in 2013.

"Over the past few years NetHelpDesk has played a critical role in our service delivery concept. It’s advanced feature set has allowed us to automate many business processes, and has helped us deliver an exceptional service to our customers.

One of the key factors in our decision to choose NetHelpDesk was the responsiveness and helpfulness of the support team. In addition, their willingness to incorporate our requirements into future releases was something I was particularly pleased about.

As our business continues to grow, and our requirements change, NetHelpDesk continue to show willingness to ensure the product meets our needs. We have recommended NetHelpDesk to other Siemens organizations, who have also successfully implemented the product."

Ingo Dettmar, IT Operations Manager at SIS Thailand

Siemens ATOS, Thailand.

About Siemens ATOS Thailand:

SIS Thailand, based in Bangkok, is a leading provider of information technology solutions and services, with over 500 highly skilled employees.

SIS offers one-stop shopping for the complete IT service chain, from consulting to systems integration, IT infrastructure management, software engineering, and industry-specific IT solutions.

SIS provides IT Services to 2,500 users from Siemens and other customers in Thailand, as well as SAP Application Management for over 12,000 users globally.

Help Desk Software Siemens Case Study

Disclaimer: All product and company names herein may be trademarks of their respective owners. To the best of our knowledge, all details were correct at the time of publishing; this information is subject to change without notice.

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