Whether you are a small company, or a large corporation, the main goal remains the same: customer satisfaction. Whether you sell physical items, or services, the end-user needs to have the very best from your teams, if they are ever to come back as repeat customers, or whether they stay with you much longer.
NetHelpDesk's closure procedure and end-user surveys are there to assist your team in getting feedback from your end-users on how well they did their job, and how well received your company has been in general. Whether it is for every single customer, or a percentage selection, asking your end-user to confirm all is ok, is rarely a bad thing.
Let NetHelpDesk take the administrative burden, whilst collating all of pertinent, tangible data, ready for reporting and analysis, to help you all move forward in the best possible way.