Closure Procedures

Whether you are a small company, or a large corporation, the main goal remains the same: customer satisfaction. Whether you sell physical items, or services, the end-user needs to have the very best from your teams, if they are ever to come back as repeat customers, or whether they stay with you much longer.

NetHelpDesk's closure procedure and end-user surveys are there to assist your team in getting feedback from your end-users on how well they did their job, and how well received your company has been in general. Whether it is for every single customer, or a percentage selection, asking your end-user to confirm all is ok, is rarely a bad thing.

Let NetHelpDesk take the administrative burden, whilst collating all of pertinent, tangible data, ready for reporting and analysis, to help you all move forward in the best possible way.

Closure procedures can assist with customer satisfaction, Agent efficiency and also more insight into the best course of management for teams.

Our product have developed over many years based on Customer feedback, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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