Dramatically increase your team's efficiency and improve performance by ensuring your facilities agents provide the same consistent high-level support to their end-users. Health and safety laws demand a high level of responsibility, and tracking these fixes, changes and so on, can make a huge difference very quickly. All data captured will be available on reporting, with data visibility and transparency at your fingertips. Usually, your company would need to spend thousands on new software that does just one thing, but with NetHelpDesk you have everything we can offer, as standard. No hidden fees.
Regardless of your need for facilities management software, NetHelpDesk is not just for the IT industry. It can be used in any business model in any industry to give your customers the service they pay for, the service they deserve, the service you want to provide.
Capturing and analysing communications with end-users of all varities has never been easier, and can open up new business opportunities as your customers recommend what you do to their peers. Business performance, and your personal business reputation all managed to a high level of accuracy and transparency.
Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.