For our Customers who are interested in IT Service Management (ITSM) with ITIL compliance, NetHelpDesk has been developed in-line with the ITIL Best Practice Framework.
Many of our customers implement NetHelpDesk as their ITIL-aligned ticketing solution allowing them to go on and gain ISO / BS standards accreditation.
NetHelpDesk helps to support IT Service Management best practices, and is in alignment with ITIL processes.
NetHelpDesk is a certified toolset by Pink Elephant through its PinkVERIFY program, and has been verified by Pink Elephant as compatible with industry best practices. If you would like to discuss more about how NetHelpDesk can help you gain ITIL compliance, please contact us and we'll be delighted to assist.