Journey and Travel Time Tracking

If some of the team are out on the road, the time that is taken to travel, and mileage on vehicular transport methods are expenses to your business. In some instances, billable to your Customers. Allow NetHelpDesk to provide accurate journey and travel time reporting from the multiple interfaces.

The journeys can be added to actions on requests, or added as a separate entity via the web interfaces and smartphone or tablet apps, to be reported on as separate entities to expenses.

The time taken by the Agent whilst travelling to and from a customer's location, is a cost to your business, whether it is in terms of cost of the travel itself, tickets and so on, but also the cost of time to have someone out of your office, and on the road. Using NetHelpDesk to track this, is another way we help you where other products do not.

Our product have developed over many years based on Customer feedback, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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