The Web Portal interface is licensed for unlimited end-users as standard, and runs on any machine using Internet Information Services (IIS) web server. The system uses a compiled CGI executable for speed. The underlying functionality will be provided by the NetHelpDesk components.
All HTML files can be edited and customized to individual requirements. You can also setup multiple websites using the same database, but have different web appearances for each one.
This is particularly useful if you have different departments using the same database, or have particular Customers you wish to provide a more personalised environment for.
Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.
Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.
Contact us to discuss with our team what you are looking for.