Help Desk Software MAXfocus MAX RemoteMangement Integration

NetHelpDesk now integrates with your MAXfocus MAX RemoteManagement platform, helping you to manage the services and assets for your Customers quickly, and easily.

Rather than provide you with a mediocre tool built into our package, we allow you to integrate with your preferred choice of RMM tool.

Continuous feedback from Customers is that MAXfocus MAX RemoteManagement is one of the best on the market, so we have built a special API link with their software.

The integration aims to reduce administrative burden, and provide one place to manage your assets and service monitoring alongside other requests.

"MAXfocus provides the most comprehensive range of features of any MSP platform across our 4 key product areas. In IT support, you need to know exactly what’s going on, and where. Effective, reliable systems monitoring is the only way to get accurate insight into your clients’ networks, and to deliver a valuable cost-effective service. Armed with MAX and real-time info on system status, you get to stop small problems in their tracks before they become expensive disasters."

MAXfocus MAX RemoteManagement Website

The people over at MAXfocus are great to work with, and support us to the same level we support you, so it's a perfect match. Once you have followed the easy-to-read guides from NetHelpDesk and/or MAXfocus, you simply add the details into NetHelpDesk. All that NetHelpDesk needs to know is the location of MAXfocus MAX RemoteManagement server and have an API Key from you, and it handles the rest for you.

Click on the Import/Sync button, and let NetHelpDesk take care of the rest.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android

    Android

  • iPhone

    iPhone

  • BlackBerry

    BlackBerry

  • Tablets

    Tablets

  • Windows

    Windows

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