NetHelpDesk is a true multi-tenanted system, allowing granular access to your database data from a multitude of different users under the one umbrella.

Maybe multiple companies under one group, or an IT team and Facilities team supporting the same end-users but very differently.

Multitenancy is the term given to a type of software "architecture" where a single instance of the software's database runs on a server, but serves multiple organisations, or 'tenants'.

NetHelpDesk allows a'virtual partition' of the data, so each organisation works with their own customised access to the same installation of NetHelpDesk.

The NetHelpDesk structure uses 'Organisations' to separate out the Agent pool of users, and access across multiple or all organisations is an option as well.

NetHelpDesk is used by many different types of companies, across many different industries, that need the freedom to tailor their help desk software to their unique organisation structure.

No wonder more and more are switching to NetHelpDesk.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Take a closer look at NetHelpDesk.

NetHelpDesk Demo

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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