Help Desk Software with N-able by Solarwinds RMM Integration

NetHelpDesk will soon be integrated with your N-able software, helping you to manage the services for your Customers quickly, and easily. Rather than provide you with a mediocre tool built into our package, we allow you to integrate with your preferred choice of RMM tool.

Continuous feedback from Customers is that N-able is one of the best on the market, so we have built a special API link with their software. The people over at N-able are great to work with, and support us to the same level we support you, so it's a perfect match.

Once you have followed the easy-to-read guides from NetHelpDesk and/or N-able, you simply add the details into NetHelpDesk. All that NetHelpDesk needs to know is the location of N-able server and have an API Key from you, and it handles the rest for you.

"N-able’s Agent & Probe discovery techniques collect the granular details of all devices on your network for use in your filtering, monitoring and management activities. Auto-classification and assignment ensures that new devices are never missed.

World-class predicative failure monitoring and alerting right out of the box. Monitoring packs for a broad range of devices and applications with on-line access to N-able and Community generated monitoring templates. Active Issues dialogs and Dashboards provide at-a-glance access to critical information."

N-able by Solarwinds Website

Click on the Import/Sync button, and let NetHelpDesk take care of the rest. Once done, you can look after and monitor all of your alerts from within NetHelpDesk, and create tickets based on criteria you specify.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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