There's no need to go and spend lots of money on a separate "CRM" software, which controls your sales activity, separate from your support software. Use the functionality in NetHelpDesk to separate the teams, but keep costs low by using the same product. All the same functionality, utilised in different ways.
The CRM functionality extends far beyond this, where all the information you need to store on your Customer, including anything specific to your industry, can be used in NetHelpDesk's Help Desk Software.
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.