Sales Opportunities and Sales Leads

Tracking sales opportunities, or sales leads from new or existing Customers is a necessary task for any company that makes its money from external customers. Tracing the conversational and transactional history of a potential purchase has never been easier with NetHelpDesk Help Desk Software.

From the moment a sales lead appears, creating an entry in NetHelpDesk is as easy as a request. In fact, all the great functionality you get from the requests handling in NetHelpDesk, can be utilised in processing your sales leads and opportunities all the way to conversion, and beyond.

Log the opportunity against an existing customer, or create an area especially for new customers. Add their details into the lead, or create them as if they're an existing customer, and give them all the great service you provide, and prove yourself to them.


Sales Activity and Support Desk within one solution

There's no need to go and spend lots of money on a separate "CRM" software, which controls your sales activity, separate from your support software. Use the functionality in NetHelpDesk to separate the teams, but keep costs low by using the same product. All the same functionality, utilised in different ways.

The CRM functionality extends far beyond this, where all the information you need to store on your Customer, including anything specific to your industry, can be used in NetHelpDesk's Help Desk Software.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android

    Android

  • iPhone

    iPhone

  • BlackBerry

    BlackBerry

  • Tablets

    Tablets

  • Windows

    Windows

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