"Release management focuses on the protection of the live environment and its services through the use of formal procedures and checks. Proper control ensures the availability of licensed, tested, and version-certified software and hardware, which functions as intended."
Information Technology Infrastructure Library (ITIL) for IT Service Management (ITSM) of Service Catalogue
"Control releases of software, recording release description, and notes, projected release date, independent release statuses and releaser, attached tickets affected by the content of the release, and communicating changes in effect within release to end-users via their incidents."
NetHelpDesk ITIL Compliance Team
NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.