Reports and Data Analysis

The reporting capabilities of NetHelpDesk straight out of NetHelpDesk's front-end Main Application interface is, essentially, ENDLESS! That's no humble claim, and we don't mean it to be.

Whatever you want to report on, you can. If NetHelpDesk holds the data, the report can be created, and available as a one-click on-demand, or built in to schedules for you, your team, members of your organisation, your Customers, or combinations of these options.

You always have have full access to the database backend of NetHelpDesk to write all of your own reports in your report writing software of choice. We also have numerous reporting features, dashboards and Management overviews for you to benefit from, and are adding to these all the time.

The Data Analyser module in NetHelpDesk, included as standard, makes the scope for reports straight out of NetHelpDesk's front-end Main Application interface, essentially, ENDLESS!

Customise your Reports tabs to organise your reports for easy access, and off you go. We have a suite of reports already written for you, or you can write and create your own in a few easy steps. From SQL queries, which our team can write for you, or your team can, choose the fields that you need to see and build all of your own custom reports in the click of a few buttons. The easy general user interface allows you to configure and quickly update the report at the click of a button, to show the information that you need, when you need it.

Set Reporting Periods, and add filters. Schedule reports to be emailed to staff/customers at different intervals. Make your previous reporting nightmare become a breeze, and let NetHelpDesk take all of the strain! Report on the data you see straight in front of you, at the click of a button. Straight out into Excel for you to print or e-mail as you need to. Great for last minute meetings, where you need lots of data quickly.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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