Roaming Staff and Equipment

NetHelpDesk sets your end-user and asset data free, with an incredibly fluid tree structure, and great functionality to help move things around at the click of a button.

Move your end-users between locations quickly, whilst retaining all of their data and existing tickets, open and closed. Store their multiple location data information, and simply search for them within the tree structure, loan them equipment, track where they were moved from, where they were moved to, who moved them, time and date stamped, and reporting on outstandin loans.

Whether you're an education establishment, a large MSP who lends equipment to their customers as temporary solution measures, or an organisation whose internal users tend to borrow without returning; this could be the solution!


Support staff exactly where they are

We can never understand any software that restricts you from carrying out the simplest of tasks, such as moving an individual from one location to another, and taking all of their tickets, assets, contact data, previous activity and much more. Then, when the move again, doing it all over again in just a few clicks. We want you to have the freedom to track people as individuals wherever they are.

Track Equipment fast and accurately.

Apart from sticking a GPS tracker on equipment, and using very expensive software to track its location, you've resorted to using Excel spreadsheets, which never get updated? Sound familiar?

Simply record information about the item, and move the item to where it is located. NetHelpDesk then tracks what information changed, where it was previously, where it was moved to, who carried out that action against the piece of equipment, time and date stamped for full auditing and traceability.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android

    Android

  • iPhone

    iPhone

  • BlackBerry

    BlackBerry

  • Tablets

    Tablets

  • Windows

    Windows

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