Whilst NetHelpDesk at its core was created as a ticketing system, over the years our Customers needs have changed, and so we change with them. A lot more customers are looking for a Professional Services Automation tool, and part of that process is being able to create Sales Orders directly from tickets that lead to a sale.
NetHelpDesk allows you to create Sales Orders in tickets, or independently against your Customer's account, for easy traceability, and seamless service. Whether it is part of an overall process from quotation through to billing, or as a standalone process, to replace your existing separate sales order processing system.
Here are just some of the features available in NetHelpDesk, to help your teams manage Sales Orders for your End-users: