Single Click Feedback

Getting your end-users to complete end-user surveys can sometimes be difficult. We all have more to do in less time, so simple, easy procedures can encourage feedback.

How well are you doing? What can be improved? Is there a lack of resources to provide the service you promise? Is a customer close to leaving you?

A single click inside an end-user e-mail from NetHelpDesk, can log the response in the NetHelpDesk database, against the ticket being actioned. You can choose the images, and you can choose how many options they can click.

Getting fast, accurate, reportable feedback in a single click is not only a feature you want, it's one we all need as a part of our help desk processes!


Our product have developed over many years based on Customer feedback, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android

    Android

  • iPhone

    iPhone

  • BlackBerry

    BlackBerry

  • Tablets

    Tablets

  • Windows

    Windows

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