NetHelpDesk comes with an End-user and a separate Technician Web Interface, to access and action tickets using any web browser online. The Web Interface allows access to the NetHelpDesk information via standard web browsers using ordinary HTML. There are no plug-ins or JAVA required to run these. It's a standard template, that you customise as required.
This allows all of your Technicians to gain access to information you want them to see, and work on what they need to whilst not in the office. Custom forms, statuses and so on, come through to the web interface, as you would expect them to.
Simple, powerful and customised to your company requirements. Your team on the move will never know how they existed without NetHelpDesk.