Case Studies and Testimonials

We have over 20 years trading history, our help desk software is installed in over 18 countries, and is used daily by over 60,000+ active users worldwide.

We have a database full of satisfied Customers, who have given us permission to pass on their details as a reference contact. They already benefit from our powerful support software everyday!

We don't ask for testimonials straight after a sale, during the "honeymoon" period. We ask after NHD is established in our Customers' businesses, and then ask for feedback on the whole experience.

So please, let us know your location and industry, and we will happily send you a relevant reference contact.

Customer Success Stories

At NetHelpDesk we are proud of the implementations that we do and below we have documented some of our favourites. The case studies explain how NetHelpDesk is used throughout a massive range of industries; each time implemented by our highly trained consultants.

Support 1,200 internal customers logging 93,000 annual tickets using NetHelpDesk.
Case Study
Globally implemented within Asian, Australian and UK offices.
Cardiff City Council use NetHelpDesk extensively thoughout ICT and Facilities.
Case Study
Migrated from BMC Remedy to use NetHelpDesk throughout IT.
Used globally by IT departments.
Akzo Nobel use NetHelpDesk to track paint samples from laboratories.
Migrated from Salesforce to use both the help desk and CRM.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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