Twitter Integration

Social networking can make or break a company's reputation. The ability to make issues visible in a public forum, means companies have to step up their consumer interaction.

Management of Twitter profiles and tweets can be cumbersome, so NetHelpDesk has created a new social networking integration for Twitter using their development platform.

Once tweets include your company handle, such as @NetHelpDesk, see them organised in NHD, and create tickets straight away. Conversations are recorded, and sent back via a tweet on Twitter for them to read.

Never leave your customers without fast response again, as NHD notifies you of tweets as they happen.

Manage your online reputation

We want you to be as successful as you can be, using our product to manage how you are perceived by the lifesource of your business; your customers. Even for non-profit organisations, handling online interactions quickly and easily from one interface, change how you are seen by others.

As the ability to improve communications evolves in social networking, NetHelpDesk want to help you keep ahead of your competitors. If you have an idea regarding how we can help improve this, we are always listening.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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