Easy and Transparent Upgrade Path

We are asked constantly by our potential new customers, how easy and transparent is the upgrade path for NetHelpDesk. Does it wrap around existing data? Can they keep current configuration? Is it nice and simple to follow, and carry out? The answer should be, and is, yes!

Your team will be jumping for joy when they find out that the new help desk software you will be buying can easily be updated, right from the general user interface (GUI). We have no "forked" versions of NetHelpDesk, just one fantastic product version that everyone can enjoy.

The best thing as well, as that unlike our competitors, we don't charge you extra to upgrade. All you need is a valid maintenance contract, and you have access to any upgrades, whether minor or major, stable or BETA.

Our team of Developers are constantly hard at work adding new features to the product, based on new and existing customer feedback. As our product has such a progressive upgrade path, far quicker and easier than our competitors, we have new BETA versions every other week! After rigorous testing, our customers have access to BETA versions to try all the new functionality, and can easily read about these changes in the upgrade facility within the main administration Windows app.

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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