Help Desk Software Workflow

Integrating work flow procedures is an excellent way to improve efficiency and streamline your support desks. NetHelpDesk offers a help desk software workflow to help your teams with their workload, and ensure a higher quality of work, especially when being audited.

Integrating your helpdesk workflow and processes that you and your team follow is important, so we make NetHelpDesk incredibly flexible, to work around how you currently work. Make certain buttons available throughout the workflow, and restrict others to a pattern.

Create a service desk workflow for requests, so that only certain action buttons appear on the ticket at the start, and that certain action button has pre-determined defaults to force a workflow. Usually, this type of software is expensive, but we include as standard. These include:

Our product and company has developed over many years based on Customer feedback and requirements, so if there is another way you feel would help you, feel free to speak with us about your ideas. We can usually add in new features quickly, and usually free of charge.

Just contact our team to discuss your requirements. If there are any features you would like to see added to our help desk software, just let us know. See our #ChallengeNHD Twitter campaign for more information.

Our software is available on multiple platforms...

NetHelpDesk is available on a range of devices with industry-leading functionality available throughout.

  • Windows Phone

    Windows Phone

  • Android


  • iPhone


  • BlackBerry


  • Tablets


  • Windows



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