NetHelpDesk provides a world class end-to-end help desk system with Xero Integration. The integration with Xero allows you to bill for Time, Materials and Contracts. The integration is 2-way, so with the one-click Xero set-up wizard, for easy import of data.
You can retrieve all of your Customer and Service Items details from your Xero database (on a read-only basis), and import them straight into the NetHelpDesk database, at a click of a button.
Once this is done, NetHelpDesk knows exactly where to inject data back out into Xero invoices. This kind of integration is second to none, and allows you and your team to bill for time, materials and contracts in a billing report run, that you run at your own discretion. The functionality has been recently improved even further, to include Out of Hours Multipliers, as well as the rounding of time.