Version 4.11 Released. New features include:
- Ability to have a pool of hours, per period, per client. The pool of unused hours optionally carries over. A new report shows how many hours are left per client.
- You can now set up recurring daily / morning requests, which are automatically created for tasks which you need to tick off and audit.
- Add documents via the existing document wizard to individual devices, requests, and knowledge base entries.
- Ability to set the default and unknown values for the estimate field on new requests.
- Track non-billable time as well as the billable time.
- End users can show just their own requests or all List KB entries on an FAQ list from KB lookup screen.
Please see current version download for full release notes.