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Help Desk Software News 2007

Version 4.44 Released. New features include:


  • Incoming TAPI facility to allow the NetHelpDesk to synchronise with incoming telephone caller.
  • User interface has been improved and there are now more user definable fields available.

Please see current version download for full release notes.


Version 4.32 Released. New features include:


  • Enhanced payment processing.
  • Improved Agent planner module.
  • QuickBooks integration. NetHelpDesk has teamed up with QuickBooks to provide a link directly into QuickBooks Accounts, allowing for the automatic creation of invoices. This strengthens NetHelpDesk's position as a single integrated system used to manage your entire IT business.
  • Improved SLA handling and much more.

Please see current version download for full release notes.

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