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Help Desk Software News 2008

NetHelpDesk would like to welcome CC-Net AG as a distributor in the region of Germany, Austria and Switzerland. We are currently working on a German Windows interface, due for release in March 2009.

Version 4.52 released. New features include:

  • A new data migration module to assist with transfer of data from other systems. As more organisations have been moving to NetHelpDesk from other applications we decided to ease the migration process by developing a migration tool.
  • We now have French and Dutch web programs to add to the many other languages we support.
  • In response to customer demand, NetHelpDesk now tracks response times in addition to fix by times.

Please see current version download for full release notes.


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