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Help Desk Software News - February 2011

Version 6 released. New features include:

  • Rich Text Format e-mails.
  • 2-way Exchange synchronisation.
  • 1-Click QuickBooks and Sage Customer Syncing.
  • Google Maps integration.
  • Rich Text Knowledge Base.
  • Improved Automation/Work Flow.
  • Additional Web Services.
  • End User SMS Notifications.

Please see current version download for full release notes.


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