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Help Desk Software News - November 2014

The Calendar entries functionality for Agent Timesheets Holiday entries, the appointments on requests, and the tasks list will now all appear on the centralised NetHelpDesk calendar, thanks to customer feedback. All of these functions were great on their own, but become so much more powerful when united. Thank you Acuiti for this suggestion, helping move NetHelpDesk forward.

Remember, if you have new functionality that you'd like to see, just tweet @nethelpdesk, and include the #ChallengeNHD tag, or just speak to anyone in the team.

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