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Help Desk Software News - January 2015

Help Desk Software

When taking new requests over the telephone, the screen that you capture data in, needs to be powerful, succinct, and easy to use. This is where NetHelpDesk help desk software had previously been average, being powerful, but not particularly useful. Listening to feedback from our end-users, as we always do, we have enhanced this screen, to be dynamic, customisable to capture the information you need to capture, and easy to use for all different types of scenarios. This new screen is available in the latest BETA versions, and will roll out in our stable version very soon. Speak with your NetHelpDesk representative now to discuss.

Help Desk Software Happy New Year 2015

Happy New Year, one and all. 2015 is set to be another fantastic year for us and our customers. Lots of new functionality in progress, and on the road map. So, we thought we would start with a brand new look and feel to our website, making it even easier to navigate to help you make the right help desk software decision.

Let us know your feedback, one and all. As always, all of us here at NetHelpDesk want all of your feedback, to help us continue to steer the good ship NetHelpDesk to brighter horizons.


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