We always want our customers to get the very best out of NetHelpDesk at all times. We always allow you full access to the database at all times, where many of our competitors don't. With greater demand for reporting at all levels, whether internal or external to your end-users, NetHelpDesk's Data Analyserfeature unlocks your data. Now, we have added an online repository for you to review and add new reports as we write them for other customers, to see if they will be useful to you. This is growing all the time, so be sure to check regularly. Alternatively, just speak with our support team, who may be able to add reports for you.