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Help Desk Software News - February 2016

Over the years, many of our customers have moved to NetHelpDesk as their existing system has fallen short of what they needed. We had so many requests to transfer data into NHD, we had to build product-specific data transfer features for each of the product.

Now, regardless of which program that was previously used, a new feature has been added to map any SQL database fields from the existing SQL Server database to the NetHelpDesk SQL Server database, regardless of technical skill. The wizard allows anyone with basic knowledge of SQL Server Tables and Fields to map existing data quickly into NHD Tables and Fields, in just a few clicks.

This new feature compliments the extensive Microsoft Excel Spreadsheet Imports facility, and the big brand help desk software transfers already in the product. We are adding new products and database import features all the time, so talk to us if you need assistance migrating existing data into NetHelpDesk.

Our team are here to answer any questions you have. Just contact us to see how we can help you.


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